Stakeholder Engagement
Promoting Dialogue with Stakeholders
As corporate activities globalize, stakeholders demand more social responsibility from corporations, so building and maintaining relationships of trust by taking various opportunities for dialogue is positioned as an important factor in improving corporate value.
We at Kureha Group take all the requests and concerns of our neighbors into consideration as we contribute to the development of a sustainable society, by promoting dialogue with our important stakeholders, whether they be shareholders and investors, customers and clients, business partners, employees, the general public, local communities, government agencies, or industry groups.
Stakeholder | Purpose of engagement | Main Representative Department | Method of Communication | Frequency |
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Shareholders & Investors |
Building mutual understanding and trust through timely and appropriate information disclosure and understanding of investors' expectations | General Affairs Department Public and Investor Relations |
Annual General Shareholders' Meeting Annual Securities Report |
Each annually |
Briefings for securities analysts and institutional investors | Several times per year |
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Events for private investors | Annual | |||
Daily communication with shareholders and investors | Several times per year |
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Customers & Clients |
Improving customer satisfaction by providing high quality products and services based on customer needs | Sales Department Quality Assurance Department |
Customer Support Center | Any time |
Customer events | Several times per year |
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Exhibitions | Several times per year |
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Daily communications | Any time | |||
Business Partners (procurement sources, subcontractors) |
Establishing business relationships based on fair partnerships with a concern for social responsibility | Procurement Department Sales Department Quality Assurance Department |
Supplier audits | Annual |
CSR surveys | Annual | |||
Daily communications | Any time | |||
Employees | Creating a safe and stable employment environment where individuals can fulfill their potential | HR Department General Affairs Department |
Labor-management consultations, Health and Safety Committee Meetings | At least once a month |
Performance evaluation interviews, self-assessment system | Several times per year, biennial |
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Daily communications | Any time | |||
General Public | Sharing information regarding our compliance with laws and regulations, and contributing to the development of society | General Affairs Department |
Factory tours, volunteering | Several times per year |
Educational sponsorships | Annual | |||
Local Community |
Building trust with the local community through disclosure of information and contributions to community development | General Affairs Department Environment / Safety Department |
CSR Local Dialogue Meeting | Annual |
Cultural, Academic and Sports Exchanges | Several times per year |
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Factory tours | Several times per year |
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Volunteering | Several times per year |
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Emergency training | Several times per year |
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Government Agencies Industry Groups |
Ensuring compliance with laws, agreements, and voluntary standards through information gathering and cooperation in various activities | General Affairs Department HR Department Planning Department Technology Department |
Gathering information about and responding to laws and regulations | Any time |
Participation in councils, discussions, etc. | Any time |
- Sustainability
- Message from the President
- Kureha Group's Sustainability
- Material Issues
- Environmental Report
- Social Report
- Governance Report
- Kureha Group's Sustainable Product Development
- Environmentally and Socially Friendly Products
- GRI Standards Content Index/Comparison with ISO 26000
- ESG Data Collection
- Sustainability Report Archive
- Group Company Initiatives
- External Recognition
- Sustainability Site Editing Policy and Contents of the Report