Stakeholder Engagement

Promoting Dialogue with Stakeholders

As corporate activities globalize, stakeholders demand more social responsibility from corporations, so building and maintaining relationships of trust by taking various opportunities for dialogue is positioned as an important factor in improving corporate value.
We at Kureha Group take all the requests and concerns of our neighbors into consideration as we contribute to the development of a sustainable society, by promoting dialogue with our important stakeholders, whether they be shareholders and investors, customers and clients, business partners, employees, the general public, local communities, government agencies, or industry groups.

Stakeholder Purpose of engagement Main Representative Department Method of Communication Frequency
Shareholders &
Investors
Building mutual understanding and trust through timely and appropriate information disclosure and understanding of investors' expectations General Affairs
Department

Public
and Investor
Relations
Annual General Shareholders' Meeting
Annual Securities Report
Each
annually
Briefings for securities analysts and institutional investors Several times
per year
Events for private investors Annual
Daily communication with shareholders and investors Several times
per year
Customers &
Clients
Improving customer satisfaction by providing high quality products and services based on customer needs Sales
Department

Quality Assurance
Department
Customer Support Center Any time
Customer events Several times
per year
Exhibitions Several times
per year
Daily communications Any time
Business
Partners
(procurement
sources,
subcontractors)
Establishing business relationships based on fair partnerships with a concern for social responsibility Procurement
Department

Sales Department

Quality Assurance
Department
Supplier audits Annual
CSR surveys Annual
Daily communications Any time
Employees Creating a safe and stable employment environment where individuals can fulfill their potential HR Department

General Affairs
Department
Labor-management consultations, Health and Safety Committee Meetings At least
once a month
Performance evaluation interviews, self-assessment system Several times
per year,
biennial
Daily communications Any time
General Public Sharing information regarding our compliance with laws and regulations, and contributing to the development of society General Affairs
Department
Factory tours, volunteering Several times
per year
Educational sponsorships Annual
Local
Community
Building trust with the local community through disclosure of information and contributions to community development General Affairs
Department

Environment
/ Safety
Department
CSR Local Dialogue Meeting Annual
Cultural, Academic and Sports Exchanges Several times
per year
Factory tours Several times
per year
Volunteering Several times
per year
Emergency training Several times
per year
Government
Agencies
Industry
Groups
Ensuring compliance with laws, agreements, and voluntary standards through information gathering and cooperation in various activities General Affairs
Department

HR Department

Planning
Department

Technology
Department
Gathering information about and responding to laws and regulations Any time
Participation in councils, discussions, etc. Any time